Digital receipts, also known as e-receipts or electronic receipts, are a modern alternative to traditional paper receipts provided by retailers and businesses after a purchase is made. Instead of receiving a physical piece of paper, customers receive an electronic record of their transaction via email, text message, or through an app.
Practice of tailoring the online shopping experience to the individual needs and preferences of each customer. It involves using data and technology to create a personalized experience for each shopper, with the goal of increasing engagement, loyalty, and sales. Personalized product recommendations, content, pricing, messaging and others.
eCommerce returns refer to the process by which customers return items purchased online to the retailer or seller. This is an essential aspect of online shopping, as it allows customers to receive refunds or exchanges for items that they are unsatisfied with, damaged, or not as described.