Independent list of the best products, tools, platforms and conferences for eCommerce and Digital Marketing

PIM (Product Information Management) refers to the software and processes used by eCommerce businesses to centrally manage and distribute product information across various sales channels. PIM systems play a critical role in ensuring consistency, accuracy, and completeness of product data, which is essential for driving sales and enhancing the customer experience.

Tools designed to simulate human-like conversations. Used in customer service, sales and marketing and more. They provide 24/7 availability with instance responses and personalized interactions.

Checkout software is involved in the final step of a customer's online shopping journey—the checkout process. This stage involves the completion of a purchase, payment, and order finalization.

These platforms typically offer features such as live chat, ticketing systems, social media integration, and analytics to help businesses manage and improve customer interactions.

Customer acquisition refers to the process of attracting and acquiring new customers for a business. It involves various strategies and tactics aimed at gaining the attention and interest of potential customers, convincing them to make a purchase or take a desired action, and ultimately converting them into paying customers.

Heatmaps in the context of eCommerce refer to visual representations of data that show how visitors interact with a website or online store. These heatmaps use color-coding to indicate areas of high and low activity, helping website owners understand user behavior, preferences, and engagement patterns.

Crypto payments refer to transactions made using cryptocurrencies as a medium of exchange. Cryptocurrencies are digital or virtual currencies that use cryptography for security and operate on decentralized networks, typically based on blockchain technology.

Buy Now, Pay Later (BNPL) is a financial arrangement that allows consumers to make a purchase and defer the payment for that purchase over time, usually in installment payments. This payment model has gained popularity as an alternative to traditional credit cards and provides consumers with more flexibility in managing their finances. BNPL services are typically offered by third-party companies that partner with merchants to facilitate these transactions.

Software-based systems that securely store users' payment information, such as credit card details, bank account information, and digital currency, and facilitate electronic transactions. Digital wallets allow users to make payments for goods and services online, as well as in physical stores using their mobile devices.