Independent list of the best products, tools, platforms and conferences for eCommerce and Digital Marketing

Digital receipts, also known as e-receipts or electronic receipts, are a modern alternative to traditional paper receipts provided by retailers and businesses after a purchase is made. Instead of receiving a physical piece of paper, customers receive an electronic record of their transaction via email, text message, or through an app.

QR codes, short for Quick Response codes, are two-dimensional barcodes that store information in a square grid of black squares on a white background. These codes can be scanned using a QR code reader or a smartphone camera equipped with a QR code scanning app. QR codes have become widely popular for their versatility and convenience in quickly accessing information.

Social media listening is the process of tracking conversations, mentions, and discussions across various social media platforms to gain insights about a brand, product, industry, or specific topics. It involves monitoring social media channels for keywords, phrases, or mentions related to your business and then analyzing that information to understand public sentiment, customer feedback, and trends.

Customer service is a vital aspect of any business, influencing customer satisfaction, loyalty, and overall brand perception. Providing excellent customer service involves meeting and exceeding customer expectations throughout their interactions with your company.

Interacting with customers in a way that is meaningful, relevant, and personalized, with the goal of creating a long-term relationship that is mutually beneficial. Personalization, communication, customer service, logyalty programs, social media, user generated content, etc.

Platforms that enable businesses to accept electronic payments.

eCommerce subscriptions involve the recurring purchase of goods or services from an online retailer on a regular basis. This model has gained popularity in recent years, offering convenience to customers and creating a predictable revenue stream for businesses.

Buy Now, Pay Later (BNPL) is a financial arrangement that allows consumers to make a purchase and defer the payment for that purchase over time, usually in installment payments. This payment model has gained popularity as an alternative to traditional credit cards and provides consumers with more flexibility in managing their finances. BNPL services are typically offered by third-party companies that partner with merchants to facilitate these transactions.